In this paper, we study format biases in reinforcement learning from human feedback (RLHF). We observe that many widely-used preference models, including human evaluators, GPT-4, and top-ranking models on the RewardBench benchmark, exhibit strong biases towards specific format patterns, such as lists, links, bold text, and emojis. Furthermore, large language models (LLMs) can exploit these biases to achieve higher rankings on popular benchmarks like AlpacaEval and LMSYS Chatbot Arena. One notable example of this is verbosity bias, where current preference models favor longer responses that appear more comprehensive, even when their quality is equal to or lower than shorter, competing responses. However, format biases beyond verbosity remain largely underexplored in the literature. In this work, we extend the study of biases in preference learning beyond the commonly recognized length bias, offering a comprehensive analysis of a wider range of format biases. Additionally, we show that with a small amount of biased data (less than 1%), we can inject significant bias into the reward model. Moreover, these format biases can also be easily exploited by downstream alignment algorithms, such as best-of-n sampling and online iterative DPO, as it is usually easier to manipulate the format than to improve the quality of responses. Our findings emphasize the need to disentangle format and content both for designing alignment algorithms and evaluating models.

We present the first systematic evaluation examining format bias in performance of large language models (LLMs). Our approach distinguishes between two categories of an evaluation metric under format constraints to reliably and accurately assess performance: one measures performance when format constraints are adhered to, while the other evaluates performance regardless of constraint adherence. We then define a metric for measuring the format bias of LLMs and establish effective strategies to reduce it. Subsequently, we present our empirical format bias evaluation spanning four commonly used categories -- multiple-choice question-answer, wrapping, list, and mapping -- covering 15 widely-used formats. Our evaluation on eight generation tasks uncovers significant format bias across state-of-the-art LLMs. We further discover that improving the format-instruction following capabilities of LLMs across formats potentially reduces format bias. Based on our evaluation findings, we study prompting and fine-tuning with synthesized format data techniques to mitigate format bias. Our methods successfully reduce the variance in ChatGPT's performance among wrapping formats from 235.33 to 0.71 (%$^2$).